Question: We love your website and blog-articles and we've decided we'd like to go forward with getting a puppy from you! What is the process to do this? How do we start?
Answer: I'm glad to hear that you've decided on an Eden Orchards' puppy! The process is simple. You tell me what you're looking for; we talk a bit about dogs, training, etc. I make sure that you're comfortable with us and that we are going to provide you a dog that really will fit your family's needs so that we know you will be very happy with your animal for the lifetime of your little guy.
We do actually want to make sure you're comfortable with us and the whole process. Adding a dog is adding a family member. We really do care about where our puppies go and more importantly the human element involved. This isn't just some purchase! This is a very long-term commitment and a big purchase for your family (and if it doesn't feel that way to someone, they generally need to reevaluate whether a pet dog is right for them, right?) :-)
When the puppies are born (if there isn't a litter available currently) I will send out an email to everyone that is interested and on our waiting list. These emails contain a list of the gender and color puppies born.We won't know temperament for several weeks, of course. Those on the waiting list will get the first chance to look over the newborns and consider the colors. After several days I will then post any puppies that haven't been reserved online & open adoption to the public for application.
In order to reserve a puppy you must place a deposit. We ask for a 50% deposit in the form of cash, personal check or bank check/cashier’s check or money order.
Placing a deposit is the way that you show us you are truly committed to adopting this puppy. When we reserve/hold a puppy for someone that ends up ultimately not taking that puppy home, we take away precious time that we could be interviewing other families for a good home-match. If we wait until pick-up to discover that a family has changed their mind then we must begin the lengthy process of interviewing new families or contacting families on waiting lists, etc. For this reason all deposits are non-refundable.
**You are encouraged and welcomed to meet the puppies and the parents, although the litter can't be met in person until they are 5 weeks old (for safety purposes), and usually they are all reserved at that point. So I generally recommend people come meet their already reserved pup, if they want to, to be sure they're thrilled (which they always are).
At that time if a family decides that this puppy is not for them, they may transfer their deposit to reserve any puppy that is still available at that time, if there are any. Its an option, its there, but no one has not wanted their guy when the saw him (or her)!!
After reservation we will stay in contact and you will receive updates on your little guy until go-home day. Then you pay the other 50% of your puppy's individualized adoption fee & take your bundle of puppy-breath home to love :-)
That’s the process.